Recall For Mazda2, Mazda3, Mazda6, CX-3, CX-5 and CX-9 To Replace Fuel Pump

Mazda Corporation has issued a precautionary product recall to replace its fuel delivery module (fuel pump). According to Bermaz Motor, based on information received from Mazda, 19,685 units of Mazda vehicles in Malaysia are affected by this recall.

Affected Models

The models affected in Malaysia are:

Mazda2 – 2,028 units
Mazda3 – 1,441 units
Mazda6 – 13 units
CX-3 – 381 units
CX-5 – 15,780 units
CX-9 – 42 units

All affected vehicles are manufactured between 2017 – 2019.

As the sole distributor of Mazda vehicles in Malaysia, Bermaz is working with Mazda Corporation to resolve the matter as swiftly as possible. The safety of the customers is of the utmost priority, and Bermaz apologises for the inconvenience caused to the affected customers.

A Precautionary Measure

This product recall is necessary as a precautionary measure. There is a possibility of loss of engine power or vehicle stalling caused by the fuel pump module. This product recall is also in line with the fuel pump recall in other affected countries including China, ASEAN countries and other areas (Countries in Asia, Middle East, Africa, Middle America and Caribbean).

Affected customers will be informed via notification letters and mobile SMS, which will include details of the product recall. Upon receipt of notification to replace the fuel pump, Bermaz Motor urges all affected customers to contact any Bermaz authorised service centres to make an appointment.

The replacement of the affected fuel pump is free of charge and all costs related to this replacement activity will be borne by Mazda Motor Corporation, Japan. The duration of repair service is estimated to take approximately 1.5 hours or slightly longer depending on the model and the service centre workload at the time of appointment. The replacement stocks will be available in stages.

2020 Models Not Affected

Bermaz Motor would also like to reassure that all its year 2020 production models are not affected in this product recall.

Vehicle owners can obtain more information on this product recall or check their vehicle chassis number via https://mazda.com.my/mazda-recall-information-centre.

In the case if customers are experiencing unusual condition while driving, it is important to stop the vehicle in a safe place and make contact with the Bermaz authorized dealer or service centre for next step.