Auto Bavaria i-Service Mobile Service Offers BMW Owners Convenient Servicing Even At Home

Auto Bavaria, the largest authorised dealer representative for the premium BMW brand in Malaysia, has launched a first-of-its-kind service for BMW vehicle owners. The Auto Bavaria i-Service mobile application enables owners to get their cars conveniently serviced at their doorstep, by just booking for their service needs and necessities through i-Service mobile app.

Convenience At Your Fingertips

The i-Service app enables customers to book service appointments, check vehicle service history, view the service progress, and make payments, all within one application. It also has a special ‘track & chat’ feature to track the location of the i-Service vehicle and chat with technicians to monitor the progress of their vehicle being serviced.

Customers can direct the i-Service vehicle to a location most convenient to them – be it at home or at the workplace, within a 40 kilometre radius of any Auto Bavaria dealership – to perform scheduled maintenance services including oil change, brake pad change, tyre change, tyre balancing and battery change. This will save the owner a trip to the service centre.

Every i-Service service vehicle is equipped with the latest tools and equipment, manned by experienced and qualified technicians and use only BMW genuine parts to ensure that the best-in-class service is provided to Auto Bavaria and BMW customers.

“Quality, efficiency and innovation are the three cornerstones of our vision in providing first-class and uncompromising aftersales service to our customers. Auto Bavaria i-Service is a testament to our commitment in delivering greater convenience, innovative solutions and peace of mind when it comes to caring for the needs of our customers, and in preparing ourselves for the future of automotive ownership experience,” said the Managing Director of Auto Bavaria, Vi Thim Juan.

Customers can be assured of receiving cost estimates, including itemised costs for parts and labour beforehand, as Auto Bavaria continues to deliver on our promise of price transparency for customers to make informed decisions about the maintenance of their vehicles.

Klang Valley, For Now

Auto Bavaria i-Service will initially roll out with three i-Service vehicles to cater to prime areas in the Klang Valley within a 40 kilometre radius from Auto Bavaria dealerships. The coverage area will gradually be expanded in stages.

The Auto Bavaria i-Service operates six days a week except on public holidays, between 9am and 5pm from Monday to Friday, and 9am to 12pm on Saturday.

For more information, visit autobavaria.com or call Auto Bavaria Customer Care at 1300-133-338.